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Administrative · New York, NY

Client Services Associate

Roundabout Theatre Company

Roundabout Theatre Company in New York seeks a full-time Client Services Associate for its Criterion Ticketing team, reporting to the Senior Manager for Client Services. The associate builds, programs, and maintains events and pricing structures in Tessitura for Criterion Rentals and Roundabout productions, including creating and scheduling events, auditing event builds, programming pricing and promotional offers, scheduling dynamic pricing, and facilitating subscription rollovers. The role serves as Criterion's client representative for rental production companies and supports reporting and data pulls. This is a fully remote department; applicants must live in New York, New Jersey, or Connecticut. Candidates should bring one to three years in an arts organization, theatre company, or box office; CRM experience is required, with Tessitura preferred.

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